SHIPPING & DELIVERY
1. How much does shipping cost and how long does it take?
Shipping is free for a limited time only!
If you purchased any of our calming treats, please expect to receive your order within 2-5 business days. All of our dog treats are made and shipped from sunny San Francisco, CA.
Delivery depends on your location and which product(s) you purchase, but we ask to allow 7-14 business days. We ship our products directly from our Asia warehouse to give you the best price. (We work hard to speed up our shipping times, and often your package will arrive sooner than the estimated delivery time.)
2. How does the 30-day return policy work?
On the off chance, that your pup doesn’t like it or you would like to exchange your order, please email our support team and they will be able to provide you with all the instructions you need to complete your return.
Click here to view our return policy.
information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.